Privacy Policy Protecting your personal details on our website. Last updated: 15 March 2022 Madison Sports Group Limited (registered number 08673315), whose registered office is at Caxton House, Old Station Road, Loughton, Essex IG10 4PE, knows that you care about how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes our privacy policy and forms part of our website terms and conditions (‘Website Terms’).
By accepting our Website Terms or by visiting www.madisonsportsgroup.com (‘the Website’) you are accepting and consenting to the practices described in this Privacy Policy. The Website is brought to you by Madison Sports Group Limited. Madison Sports Group Limited believes it is important to protect your Personal Data (as defined in the Data Protection Act 1998) and we are committed to giving you a personalized service that meets your needs in a way that also protects your privacy.
This policy explains how we may collect Personal Data about you. It also explains some of the security measures we take to protect your Personal Data and tells you certain things we will do and not do. You should read this policy in conjunction with the Website Terms.
When we first obtain Personal Data from you, or when you take a new service or product from us, we will give you the opportunity to tell us if you do or do not want to receive information from us about other services or products (as applicable). You can normally do this by ticking a box on an application form or contract. You may change your mind at any time by emailing us at the address below.
Some of the Personal Data we hold about you may be ‘sensitive personal data within the meaning of the Data Protection Act 1998, for example, information about your health or ethnic origin. For the purpose of the Data Protection Act 1998, the data controller is Madison Sports Group Limited [COMPANY NAME] of Caxton House, Old Station Road, Loughton, Essex IG10 4PE [ADDRESS].
Collecting Information We may collect Personal Data about you from a number of sources, including the following:
- From you when you agree to take a service or product from us, in which case this may include your name, address, email address and phone number, contact details, date of birth, personal description and photographs, how you will pay for the product or service, financial and credit card information and your bank details.
- From you when you contact us with an inquiry or in response to a communication from us, in which case, this may tell us something about how you use our services.
- From documents that are available to the public and from other sources, such as the electoral register and other websites.
- We may automatically collect technical information during each of your visits to our Website, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type, and version, time zone setting, browser plug-in types, and versions, operating system, and platform, and information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time).
Products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page, and any phone number used to call our customer service number.
Using Your Personal Information
- Personal Data about our customers is an important part of our business and we shall only use your Personal Data for the following purposes and shall not keep such Personal Data longer than is necessary to fulfill these purposes:
- To help us to identify you when you contact us. Link to Page Terms and Conditions
- To help us to identify accounts, services, and/or products that you could have from us or selected partners from time to time. We may do this by automatic means using a scoring system. Which uses the Personal Data you have provided and/or any information we hold about you and Personal Data from third party agencies (including credit reference agencies).
- To help us to administer and to contact you about improved administration of any accounts, services, and products we have provided before, do provide now or will or may provide in the future.
- To allow us to carry out marketing analysis and customer profiling (including with transactional information), conduct research, including creating statistical and testing information.
- To help to prevent and detect fraud or loss.
- To allow us to contact you in any way (including mail, email, telephone, visit, text, or multimedia messages) about products and services offered by us and selected partners unless you have previously asked us not to do so.
- To keep you up to date with our member benefit scheme under which, as part of your membership benefits, we will give you membership information and details of discounts and offers we negotiate from time to time on behalf of our members. If you do not wish to receive this benefit, please write to our Data Protection Manager at the address given in clause 8.1 below.
- We may monitor and record communications with you (including phone conversations and emails) for quality assurance and compliance.
- We may check your details with fraud prevention agencies. If you provide false or inaccurate information and we suspect fraud, we will record this.
- We will not disclose your Personal Data to any third party except in accordance with this Privacy Policy.
- We may allow other people and organizations to use Personal Data we hold about you in the following circumstances:
- If we, or substantially all of our assets, are acquired or are in the process of being acquired by a third party, in which case Personal Data held by us, about our customers, will be one of the transferred assets.
- If we have been legitimately asked to provide information for legal or regulatory purposes or as part of legal proceedings or prospective legal proceedings.
- We employ companies and individuals to perform functions on our behalf and we may disclose your Personal Data to these parties for the purposes set out in clause 2.1 or, for example, for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links) and providing customer service. Those parties are bound by strict contractual provisions with us and only have access to Personal Data needed to perform their functions, and may not use it for other purposes. Further, they must process the Personal Data in accordance with this Privacy Policy and as permitted by the Data Protection Act 1998. From time to time, these other people and organizations to whom we may pass your Personal Data may be outside the European Economic Area. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and the Data Protection Act 1998.
- Where you give us Personal Data on behalf of someone else, you confirm that you have provided them with the information set out in this Privacy Policy and that they have not objected to such use of their Personal Data.
- In connection with any transaction which we enter into with you:
- We, and other companies in our group, may carry out credit and fraud prevention checks with one or more licensed credit reference and fraud prevention agencies. We and they may keep a record of the search.
Information held about you by these agencies may be linked to records relating to other people living at the same address with whom you are financially linked. These records will also be taken into account in credit and fraud prevention checks. Information from the application and payment details of your account will be recorded with one or more of these agencies and may be shared with other organizations to help make credit and insurance decisions about you and members of your household with whom you are financially linked and for debt.
